FAQ

Frequently asked questions

Do I need to treat the natural stone once it is laid?


Once laid the paving should be left for a minimum of 24 – 48 hours to allow for the mortar to set. Within 3 – 7 days the mortar should be fully set. A period of 6 weeks should be allowed to let the paving weather in before a good quality suitable sealant can be applied to a clean, dry surface following manufacturers instructions. Sealants protect the stone from accidental staining as well as making it easier to clean. Once sealed cleaning should be achieved using warm soapy water and a stiff brush. Power washers or acid cleaners should not be used as this can cause irreparable damage to the stone and damage mortar joints.




Do you supply laying patterns for patios and circles?


Yes we do, please click the picture that fits your product: Patio Packs




Do you sell individual slabs?


Yes we do, either enter the required m2 into the checkout box or alternatively contact one of our team on 01634 247558 and they will process you order for you




Do you sell jointing compound and sealant?


Yes we do! we supply Joint-It products which have been selected and tested by ourselves.




What is the best way to install my patio?


There are many different techniques for laying Indian Sandstone paving, BMG Stones recommend excavating a minimum of 150mm below damp course to allow for correct installation of the paving. If no excavation is required, we recommend edging restraints to ensure correct compaction of the base material. A minimum of 100mm base consisting of compacted type 1 aggregate should then be laid to create a secure and stable foundation for the paving. Consideration should be given to soil conditions when laying the base and increased if necessary for softer soils. Compaction should be completed in layers in depths of approximately 75mm to prevent future settling and subsidence.

A 50mm bed of wet mortar consisting of 6 parts sharp sand and 1 part cement should be used to lay the slabs on. The mixture should not be too wet so that the slab sinks under its own weight, it should be wet enough that it can be shaped and held in a ball, but not so wet that water is expelled as the ball is formed. A plasticiser can also be used to aid workability. Paving should always be laid on a full bed of mortar so that it supports the whole slab, not just the corners. Once laid on the mortar the paving should be bedded in with a rubber mallet to the correct level. String lines and spirit levels will assist achieving consistent levels. When laying paving slabs should be taken from different packs to and mixed to prevent colour banding. A joint width of 10mm is recommended between slabs, this joint should be filled with a suitable grouting compound or a damp mortar consisting of 4 parts building sand to 1 part cement. Compressing with a pointing bar will ensure the joint is fully filled as well as providing a good finish. Excess mortar should be brushed from the surface before it dries to prevent staining.




Are your products ethically sourced?


Aa a premium Natural Indian Sandstone and Limestone paving supplier BMGStones take our commitment to social responsibility extremely seriously and have worked hard to ensure our suppliers comply to the strictest International Ethical Standards. Our Suppliers are fully compliant with both ISO9001 & The SA8000 Ethical Trading Charter.




How much does delivery cost?


We can offer a local delivery service using our own HIAB truck throughout Kent and South East London for £36*. We are also able to ship our products kerbside via a Pallet distribution network* throughout England and Wales for £55 per pallet. Deliveries to Scotland can be made for £75 per pallet. For larger projects (250m2 and over) please call us as depending on location we may be able to offer a more suitable, cost efficient service * During busy periods and for smaller orders local deliveries may be made using a Pallet Network
* Customers must be on site for deliveries made via the pallet network. Deliveries can only be made to a level hardstanding area free from loose material.




How long will my delivery take?


Local deliveries can usually be made within 2-3 working days* if not sooner. Palletised deliveries take 2-3 working days if ordered before 1pm. We do offer an express palletised service for next day delivery if ordered before 1pm for an additional £10 per pallet. * During our busier periods deliveries times may increase





CALL US 01634 247558

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OUR STORE

Address: Area 5, Sortmill Road                  (Opposite Royal Mail)

              Snodland, Kent

              ME6 5UA

Email:  sales@bmgstones.co.uk

Phone: 01634 247558

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